As the Innovation Capital of the world, San Francisco is a vibrant beautiful city that is one of the world’s foremost cultural, commercial, and financial centers. San Francisco provides a broad range of services to residents and visitors.
San Francisco does a lot of things well, but like most places, we know that San Francisco has its own challenges. We know that we can do a better job of listening to you, our customers. To do this better, we are creating a Digital Services Team to transform how the City provides services to those that work, live, and play in San Francisco.
The Digital Services Team, led by the Chief Digital Services Officer (CDSO), will lead the City & County of San Francisco into the digital age. The CDSO will report to the City Administrator, who oversees the 2,700 staff and $750M budget of the central General Services Administration (25 departments, divisions, and programs) and reports directly to the Mayor.
The Digital Services Team will partner with departments to modernize digital services citywide. Four fundamental principles guide this task: put the needs of residents first, focus on delivery and outcomes over process, promote an agile and data driven culture, and make City services accessible to everyone.
To get started, we are recruiting for the City’s first Chief Digital Services Officer. An ideal candidate will be an exceptional leader with proven ability to not only set a strong vision and direction, but also to provide hands-on technical leadership towards the development, operation, and ongoing improvement of complex digital services.
As San Francisco’s Chief Digital Services Officer, you will:
Interested in talking with us about the role?