We are looking for an expert product manager to lead multi-disciplinary development of new user-focused digital services. While the products you work on may vary, our team is currently working on services that help people find affordable housing, start a business, find work, register as a cannabis business, find a pro-bono lawyer for immigration help, and more. As a Digital Services PM you’ll help manage stakeholders and the product team around common goals, manage delivery using disciplined agile methodology, and ensure that analytics and feedback are used to improve the product. You’ll also be a champion for user needs, improving business processes, and cutting bureaucratic red tape. Successful candidates will have leadership experience on agile product teams.
We’re growing the digital services team that operates and iteratively improves the affordable housing service (housing.sfgov.org), as well as the Salesforce implementation used to manage larger affordable housing operations. Funded by the Mayor’s Office of Housing and Community Development (MOHCD), the team is also part of the San Francisco Digital Services Team. Candidates must be ready to quickly get to work within a multi-disciplinary team. You’ll help improve the affordable housing application product, expand MOHCD’s digital services to meet additional needs of housing applicants, and also collaborate closely with the program team to rethink all service channels in order to streamline the applicant experience.
Salary range: $97,318 - $122,434/year
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